Roadside Assistance Service Areas in Sacramento, CA

Sacramento is home base, and the line also covers West Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, Carmichael and Fair Oaks. Each is listed below with a map. Call (916) 999-7212, say where you are, and you get a straight answer.

The towns sit along the same few routes. I-5 runs north to Natomas and south past the Pocket toward Elk Grove. I-80 runs west across the river and northeast past Citrus Heights. US-50 runs east through Rancho Cordova, and Highway 99 runs south through South Sacramento and Elk Grove. Carmichael and Fair Oaks sit along the American River, reached by surface roads such as Fair Oaks Boulevard and Sunrise Boulevard. A call from Elk Grove and a call from Citrus Heights are on opposite sides of the metro, so the operator asks where you are before anything else. The services are the same everywhere on the list: tires, jump starts, lockouts, fuel, winch-outs and light-duty towing, each quoted on the call.

Distance, road type and the hour change the quote, not the town name. A car in a Midtown driveway and a car on a US-50 shoulder are different jobs. The operator gives one answer after hearing where you are.

Several things move a quote. How far a truck must travel to reach you is one, and the time of day is another. Where you sit matters too: a driveway is easy, a freeway shoulder needs more care, and a parking garage level may limit which truck fits. A tow adds the distance to the destination. None of this is fixed by the town on the map. A short drive within Sacramento can cost the same as a short drive within Rancho Cordova. Give the operator your street or exit, the vehicle and the problem, and the quote comes back as a single answer you can accept or decline. Nothing is dispatched until you say yes, so a quick call costs you nothing to ask.

Yes. West Sacramento is in Yolo County, across the Tower Bridge from downtown, and it is on the list. Calls from the US-50 and I-80 Business crossings, Jefferson Boulevard and the port side are common.

The river is the only real divider between the two cities, and the bridges cross it close to downtown. A car stuck on a bridge approach or on the US-50 crossing needs the operator to know which side you are on and which direction you were heading, so say both. From West Sacramento the route onto I-80 west leads to the Yolo Causeway, where breaking down is serious, and the freeway guide on this site explains what to do there. Because West Sacramento is in a different county, a few details differ for police or tow questions: the California Highway Patrol handles the freeways in both, and the cities handle their own streets. For a roadside job, though, the call works the same way as one from Sacramento.

Yes. Freeway calls are common, including I-5, I-80, US-50, Highway 99 and the Capital City Freeway. Give the freeway, your direction and the nearest exit or cross street, and stay belted in until the operator explains the plan.

A freeway shoulder is a harder place to work than a driveway, and the operator plans around it. The truck must park behind or ahead of you on the shoulder, and the person working has to stand away from the lanes. That is why the first questions are about your exact spot and which side of the road you are on. If you are in a travel lane, hang up and call 911 first, then call this line. If you are on a narrow shoulder in tule fog or heavy traffic, the operator may suggest you drive slowly to the next exit if the car still rolls. The freeway guide covers the details, including Move Over and the Yolo Causeway. Freeway jobs may be quoted differently from a driveway job, and the operator tells you before sending anyone.

Call (916) 999-7212 and say where you are. Places just beyond the list may still be reachable. The operator tells you plainly if a truck can get there and what the quote is. If it cannot, you hear that on the first call.

The towns listed are where the line works every day. Roads at the edge of the metro, such as the stretches of I-5 north of Natomas, Highway 99 south of Elk Grove or US-50 east of Rancho Cordova, often fall inside what the line can reach, and the extra distance goes into the quote. The farther out you are, the more it matters to know if you are on pavement and if you have cell coverage. Share a map pin by text if you can. Some rural spots, soft field edges and levee roads need a winch-out, and the operator will say if the ground looks too soft for a truck to get close. If a call is too far, you hear it right away and can move on to another option without losing time.